01
Commission
What each channel charges, taken from its statements or invoices.
Channel Net Rate Review
See what each booking channel actually puts in your bank per room night.
For one hotel, we work out what each channel paid over the last 12 months, after commission, promotions, member discounts, payment charges and VAT. You then get three to five specific changes to test.
Fixed scope. Fee agreed after the call. No software to buy and no system access needed.
Why the listed rate is not the answer
The rate you set is only the starting point.
A channel can win plenty of bookings and still pay less per room night than another. The review shows each of these separately, so you can see where the difference comes from. Not every item applies to every channel.
02
Promotions
Deals and campaigns the hotel took part in, and the rate they actually sold at.
03
Member discounts
Loyalty and member rates that lower the price the guest pays.
04
Payment charges
Any charges for payments taken through the channel.
05
VAT
Removed consistently, so every channel is compared on the same basis.
06
Cancellations
The share of bookings each channel loses before the stay.
What you receive
One table, a short list of changes, and a version your team can keep using.
01
Net rate table
For each channel and month: room nights, average selling rate, each deduction, cancellation share, and net per room night.
02
Three to five ranked changes
Each names the channel, the lever, the evidence from your figures, an estimated effect marked as an estimate, an owner and a 30-day test.
03
A one-page monthly version
Your team can update it from the same exports. We also spend 60 minutes with the owner to agree what to test.
The levers we look at: rate by channel, room allocation, minimum length of stay, promotion and member-discount participation, and moving demand to direct. Each change is checked against your OTA contracts first, because some terms may limit what you can do.
Indicative process
About 10 business days after the data arrives.
Timing depends on the number of channels and how complete the exports are. We confirm it after the free call.
Before day 1
Confirm the data
PMS reservation export by channel, OTA commission statements or invoices, promotion and member-discount settings, and any payment charges.Days 1 to 4
Match the records
Line up bookings against channel statements, and list anything that cannot be matched.Days 5 to 8
Work out and rank
Calculate net per room night by channel and month, then rank the changes worth testing.Days 9 to 10
Agree what to test
Hand over the table and monthly version, then agree the tests and who owns each one.Data handling is agreed first. We ask for exports with guest names and contact details removed wherever possible, and we agree how the data is kept and deleted before anything is shared.
Fit and boundaries
For hotels selling through several channels without a net view of each.
- Good fit: an independent hotel, or one hotel in a regional group, selling through several OTAs as well as direct.
- Good fit: an owner who wants evidence before changing rates, allocation or channel mix.
- Not a fit: a hotel with very few channels, or a global chain governed by a central revenue or data team.
- Not included: system changes, automated rate scraping, legal advice on OTA contracts, or a promise of financial results.
Frequently asked questions
Channel Net Rate Review questions
What is a net rate per room night?
It is what a channel leaves the hotel with for each room night sold, after commission, promotions, member discounts, payment charges and VAT. The review works this out for each channel, month by month, from the hotel's own records.
Is this a rate parity check?
No. A parity check compares the rates a guest can see. This review uses the hotel's own bookings and statements to show what each channel paid after everything came off.
Do you need access to our systems?
No. Exports are enough. We ask for reservation exports with guest names and contact details removed wherever possible, and we agree how the data is kept and deleted before anything is shared.
Will this increase our profit?
We do not promise a financial result. You get a clear view of what each channel paid and specific changes to test. Any estimated effect is calculated from your figures and marked as an estimate.
How much does it cost?
The fee is agreed after a free 30-minute call, once we know the channels and data involved.
Start with a conversation
Tell us which channels you sell through, and we will tell you whether this is worth doing.
The first call is free and takes 30 minutes. If your questions go wider than channels, the Hotel Profit Opportunity Assessment looks across reports, systems and decisions.
Wider work
Hotel Profit Opportunity Assessment →
Trace one defined set of profit decisions through reports, definitions, people and source systems.
Hotel business intelligence consulting →
Turn trusted evidence into a named trigger, owner, action and review rhythm.